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frequently asked questions

If the answer to your question is not below, please contact me!

Do you offer wholesale?

Yes!

Please email me at bee@beekindbotanics.com with your wholesale inquiry and I will send you my terms and conditions. I will require a tax-exemption form in order for you to receive the discount, and ONLY offer wholesale pricing to resale customers.

Can you make custom or bulk orders?

I only make custom soaps in quantities of 15 bars, so you can order 15, 30, etc.. I can also make small custom half or quarter bars for wedding favors, party favors, promotions, etc. I will absolutely offer you a bulk discount.
Let’s talk more about it! Shoot me an e-mail at bee@beekindbotanics.com or use the contact page.

When do you restock items?

I try to restock products once per season, so quarterly. Being a one-woman handmade business I can only make a small quantity of each product, so I sell out quickly. Make sure to subscribe to e-mail updates so that you don’t miss any restocks!

How long will it take you to ship my purchase?

I will ship your item within three days of receiving your order. The rest is up to the carrier. If for any reason this is not possible I will immediately let you know via e-mail.

Why do you use beeswax and honey if you claim to be a Cruelty Free company?

Saving the bees is a cause close to my heart. I ONLY use beeswax and honey sourced from local Austin area beekeepers. By purchasing beeswax from local companies, it puts money in the hands of backyard beekeepers. By supporting local beekeepers, we are helping bees thrive which are an integral part of our ecosystem. Beekeeping is an intensive job and requires a lot of work. Backyard beekeepers will truly be the ones that save the bees. I honestly believe that by using ethically-sourced beeswax in my products and by your purchasing them we are doing a small part to save them as well.

It is safe to use preservative-free products?

Yes and no. Any product that contains free water or that might be introduced to water MUST contain a preservative to protect consumers against serious infections caused by bacteria, fungus, and/or mold. For example, a lotion must contain a preservative because it contains water, but a body butter or balm does not because it is made up of oils and waxes. An oil-based sugar scrub that’s going to be taken into the shower also must contain a preservative as it will be introduced to water in that environment. Even a small droplet of water can cause a bacteria or mold to grow in the product if it’s under preserved.

Oil-based products can also expire as oils can go rancid, and preservatives loose their effectiveness after a certain amount of time. So please, abide by expiration dates!

FYI any company that manufactures products with free water and claim “paraben-free” are simply using a different preservation system. Not all preservatives are bad, and even the toxic ones are used in such small amounts that it’s better than harmful bacteria, mold, or fungus in your skin care. Do your research!

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